Terms & Conditions
Effective Date: November 9, 2026
Last Updated: November 9, 2026
1. Acceptance of Terms
Welcome to JPPilates. These Terms & Conditions ("Terms") govern your access to and use of our website, mobile application, class booking services, memberships, and related offerings.
By accessing or using our website, mobile app, or services, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree to these Terms, please discontinue use of our website, mobile app, and services.
We reserve the right to update these Terms from time to time. Continued use of our services after changes become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.
2. Services and Class Reservations
JPPilates provides Pilates instruction, fitness classes, and related wellness services.
Customers may use our website or mobile app to browse schedules, reserve classes, purchase memberships or packages, and manage their accounts.
Class availability, instructors, schedules, and services may change without prior notice.
Reservations are subject to availability and any applicable studio booking, cancellation, or attendance policies communicated at the time of purchase or booking.
3. Accounts and Registration
Certain features of our website and mobile app may require you to create an account.
You agree to provide accurate, complete, and current information when registering and to maintain the confidentiality of your account credentials.
You are responsible for activities conducted through your account, except where prohibited by applicable law.
If you believe your account has been accessed without authorization, please contact JPPilates promptly.
4. Memberships, Purchases, and Payments
JPPilates may offer individual classes, class packages, recurring memberships, and other services.
Prices, payment schedules, membership terms, and applicable fees will be disclosed during the purchase or enrollment process.
By purchasing a membership or service, you authorize JPPilates and its designated payment processor to charge the payment method you provide in accordance with the terms presented at checkout.
Recurring memberships may automatically renew according to the terms disclosed at enrollment until canceled in accordance with the applicable membership agreement and law.
Refunds, cancellations, expiration dates, and membership modifications are subject to the policies disclosed at purchase and applicable consumer protection laws.
5. Class Attendance and Health Considerations
Participation in Pilates and other fitness activities involves physical exertion and carries inherent risks, including the possibility of injury.
You are responsible for evaluating your physical ability to participate in classes and for informing instructors of any relevant physical limitations or concerns.
We encourage participants to consult a qualified healthcare professional before beginning a new exercise program, particularly if they have existing medical conditions or concerns.
JPPilates instructors provide fitness instruction and do not diagnose medical conditions or provide medical treatment.
You agree to follow reasonable studio safety instructions and use equipment appropriately.
Nothing in these Terms waives rights or liabilities that cannot lawfully be waived. Any separate participation waiver or informed consent agreement will be presented independently where applicable.
6. Cancellations, No-Shows, and Scheduling
Class cancellations, late arrivals, no-shows, and rescheduling may be subject to studio policies.
Any applicable cancellation windows, late fees, or forfeiture of class credits should be disclosed through our booking platform, membership agreement, or studio communications.
JPPilates reserves the right to modify class schedules, substitute instructors, or cancel classes when reasonably necessary.
When a class is canceled by JPPilates, any applicable credit, refund, or rescheduling option will be determined according to the relevant purchase terms and applicable law.
7. SMS/Text Messaging Terms
The following terms apply when you voluntarily opt in to receive SMS or text communications from JPPilates.
7.1 Program Description
By opting in, you agree to receive recurring automated text messages from JPPilates ("we," "us," "our") at the mobile number you provided. Messages may include class and appointment reminders, booking confirmations, schedule updates, account alerts, promotional offers, and customer support follow-ups. Consent to receive these messages is not a condition of any purchase.
7.2 Message and Data Rates
Message and data rates may apply. Charges are billed by and payable to your mobile service provider. Please contact your wireless carrier for details about your messaging plan.
7.3 How to Opt Out and Get Help
You can unsubscribe the SMS service at any time by replying STOP to any message we send you. After you send STOP, you will receive a one-time confirmation message, and no further messages will be sent. If you want to rejoin, you can sign up again using the original opt-in method or reply START. For help or more information at any time, reply HELP to any of our messages. You can also contact us directly at jenn@jenniferphelan.com.
7.4 Carrier Liability Disclaimer
Carriers are not liable for any delayed or undelivered messages.
7.5 Privacy
Your privacy is important to us. Information collected in connection with our text messaging program is handled in accordance with our Privacy Policy.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
For additional information, please review our Privacy Policy.
8. Mobile App and Fitness Features
Our mobile application may provide class schedules, booking capabilities, membership information, notifications, and workout-related features.
Certain features, including Workout Metrics, may require your permission to access compatible device services such as Apple Health or Health Connect.
These features are optional and may be enabled or disabled through the relevant device permissions.
Workout metrics are provided for informational and fitness tracking purposes only and are not intended to serve as medical advice, diagnosis, or treatment.
Our collection and use of personal information, including health and fitness data, is described in our Privacy Policy.
9. Intellectual Property
All content on the JPPilates website and mobile app, including text, graphics, photographs, videos, logos, branding, and other materials, is owned by JPPilates or its respective licensors unless otherwise indicated.
You may access and use this content for personal, noncommercial purposes in connection with our services.
You may not reproduce, distribute, modify, or commercially exploit our content without prior written permission, except as permitted by applicable law.
10. Acceptable Use
You agree not to misuse our website, mobile app, or services.
Prohibited activities include:
Attempting unauthorized access to accounts or systems
Interfering with website or app functionality
Providing false or misleading registration information
Using our services for unlawful or fraudulent purposes
Copying or distributing protected content without authorization
Engaging in behavior that threatens the safety of instructors, staff, or other participants
We may suspend or restrict access to services when reasonably necessary to address violations of these Terms, subject to applicable law.
11. Third-Party Services
Our website and mobile app may integrate with third-party platforms for scheduling, payment processing, communications, and other business functions.
Your use of certain third-party services may also be governed by the terms and policies of those providers.
JPPilates is not responsible for the independent practices or availability of third-party services, except as required by applicable law.
12. Disclaimer of Warranties
Our website, mobile app, and digital services are provided on an "as available" basis.
While we strive to maintain accurate information and reliable services, we do not guarantee uninterrupted availability, error-free functionality, or that all content will always be current.
To the fullest extent permitted by applicable law, we disclaim implied warranties relating to our digital services where such disclaimers are legally permitted.
Nothing in this section limits any statutory rights that cannot be excluded.
13. Limitation of Liability
To the fullest extent permitted by applicable law, JPPilates will not be liable for indirect, incidental, special, or consequential damages arising from use of our website, mobile app, or digital services.
Nothing in these Terms excludes or limits liability for gross negligence, willful misconduct, personal injury, or other matters where such limitations are prohibited by applicable law.
14. Privacy
Your use of our website, mobile app, and services is also subject to our Privacy Policy.
The Privacy Policy explains how we collect, use, store, and protect personal information, including information associated with accounts, bookings, communications, and optional fitness features.
Please review our Privacy Policy here.
15. Changes to Terms
We may revise these Terms periodically to reflect changes in our services, business practices, or legal requirements.
The most current version will be posted on our website with an updated effective or revision date.
Where required by applicable law, we will provide additional notice or obtain consent before material changes take effect.
16. Governing Law
These Terms are governed by the laws of the state in which JPPilates maintains its principal place of business, without regard to conflict-of-law principles, except where applicable consumer protection laws require otherwise.
17. Contact Information
If you have questions about these Terms & Conditions or our services, please contact:
JPPilates
Website: jenniferphelan.com
Email: jenn@jenniferphelan.com